CVE-2023-38058
Publication date 24 July 2023
Last updated 4 August 2025
Ubuntu priority
Description
An improper privilege check in the OTRS ticket move action in the agent interface allows any as agent authenticated attacker to to perform a move of an ticket without the needed permission. This issue affects OTRS: from 8.0.X before 8.0.35.
Status
| Package | Ubuntu Release | Status |
|---|---|---|
| otrs2 | 25.04 plucky | Not in release |
| 24.04 LTS noble | Not in release | |
| 22.04 LTS jammy |
Needs evaluation
|
|
| 20.04 LTS focal |
Needs evaluation
|
|
| 18.04 LTS bionic |
Needs evaluation
|
|
| 16.04 LTS xenial |
Needs evaluation
|
|
| znuny | 25.04 plucky |
Needs evaluation
|
| 24.04 LTS noble |
Needs evaluation
|
|
| 22.04 LTS jammy | Not in release | |
| 20.04 LTS focal | Not in release | |
| 18.04 LTS bionic | Ignored end of standard support | |
| 16.04 LTS xenial | Ignored end of standard support | |
| 14.04 LTS trusty | Ignored end of standard support |
Severity score breakdown
| Parameter | Value |
|---|---|
| Base score |
4.1 · Medium
|
| Attack vector | Network |
| Attack complexity | Low |
| Privileges required | Low |
| User interaction | Required |
| Scope | Changed |
| Confidentiality | None |
| Integrity impact | Low |
| Availability impact | None |
| Vector | CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:N/I:L/A:N |